Dear all,

I spoke to the patient daughter( Mrspatient's daughter (Mrs. Mariam) with the support of the Interpreter at 9.30 am.

We apologizeapologized and explained to MarianMariam that it was a scheduling errormistake, and she understood the situation.
However, Mariam has raisedtold us that she contacted to thethe call center to reschedule the procedure because her mother was not feeling well enough to proceedgo ahead with the procedure. CallThe call center diverted the call to the clinic. Unfortunately, Marian haven't gotMariam did not receive enough support to reschedulewith rescheduling the procedure.

We explained to Dr. Faisal the clinical condition of the patient and. Dr. Faisal joined the call and apologizeapologized for the error mistake. He has explained to Mariam, that the patient has to continue the medicationtaking the prescribed medications (Aspirin and Plavix). If the patient feels chest pain, bring hershe should be brought to the ED. PatientThe patient scheduled the clinic onfor Thursday an afternoon with Dr. Faisal.