Dear partner,

Our business has been hit by the recession. Our sales have dropped by 50% in the year 2018. The reservations that were generated by Agoda hashave dropped drastically if compare to former years. We would wish to seek for your concernedconcern with the problem that we are facing as a business partner as we are afraid that our business might not be able to carry on if the situation gettinggets worse. As a business partner, you know how tough the market is, so we hope you can reduce the commission charges to help us to come through this. Thank you for all the loyal service which you have handed us over the years as a business partner. We hope to learn from you soon about the sincere request that proposed by us.

Regards,
TnT Novelty House Sdn. Bhd.